Please read the below information carefully to ensure that you complete the application correctly and understand how your refund will be processed.
A. Refund Timing
Student Administration and Records will endeavour to process your refund within 20 working days of your application being received and a credit appearing on your account.
In some circumstances, refunds may require extra time to process due to delays in program withdrawal or leave being approved, appeals or incomplete information being provided.
Please ensure that you read and complete the form correctly and provide information where requested to avoid delays in the processing of your refund.
B. Refund methods:
Payments will be refunded back to a bank account via Electronic Funds Transfer or Telegraphic Transfer. Please ensure your Australian bank details are up to date in ISIS.
If you have any questions please call 135268 (within Australia), +61 2 6125 3339 (outside Australia) or email email@example.com.
Page Contact: firstname.lastname@example.org